| Tool results:
find_payment: {"matches":[{"id":"pay_kutKK8cw6lLpr3","amount":"₹799.00","method":"upi","captured_at":"22 Oct 2026, 17:35 IST"},{"id":"pay_EMtLfY5YpQWGPH","amount":"₹799.00","method":"upi","captured_at":"22 Oct 2026, 23:24 IST"}],"note":"2 payments match; ask which o | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"setl_s8sPvGIwi4PW3x","date":"17 Oct 2026","status":"processed","payments":3,"gross_payments":"₹18,597.00","fees":"₹371.94","gst_on_fees":"₹66.96","refunds":"₹4,000.00","refund_items":[{"id":"rfnd_LK7i5DXmmzM0NI","payment_id":"pay_UYn | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"pay_P5Gd6mYJO067wF","amount":"₹2,999.00","method":"upi","captured_at":"21 Oct 2026, 07:05 IST"},{"id":"pay_9KCIuuvk0k9Bmr","amount":"₹2,999.00","method":"card","captured_at":"21 Oct 2026, 22:16 IST"}],"note":"2 payments match; ask wh | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_KMFDhrFyWHjaIJ","amount":"₹299.00","method":"upi","captured_at":"13 Oct 2026, 22:56 IST","fee":"₹5.98","gst_on_fee":"₹1.08","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement" | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"pay_q6gCV4T9Z2mRdc","amount":"₹4,999.00","method":"upi","captured_at":"19 Oct 2026, 11:21 IST"},{"id":"pay_EpbdBQNyr8CqMb","amount":"₹4,999.00","method":"card","captured_at":"19 Oct 2026, 11:47 IST"}],"note":"2 payments match; ask wh | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"setl_WRaaku1Fcud2X4","date":"15 Oct 2026","status":"processed","payments":8,"gross_payments":"₹98,218.10","fees":"₹1,964.36","gst_on_fees":"₹353.60","net_settled":"₹95,900.14"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_ogz4m0YU6eOY8j","type":"standard","date":"22 Oct 2026","amount":"₹2,87,546.83","status":"processed","utr":"ZVCBR52026102236109469"}]}
get_bank_account_status: {"bank":"Vindhya Cooperative Bank","account":"XXXXXX8425","if | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"pay_lklDCjRaLgVYmT","amount":"₹1,299.00","method":"upi","captured_at":"22 Oct 2026, 08:30 IST"},{"id":"pay_uoW4vOqffRUSy3","amount":"₹1,299.00","method":"upi","captured_at":"22 Oct 2026, 12:21 IST"}],"note":"2 payments match; ask whi | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"pay_IKb2SwFYMid0aV"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"pay_FH4ZaTiEI0zWqD","amount":"₹12,499.00","method":"card","captured_at":"22 Oct 2026, 13:51 IST"},{"id":"pay_uStaCzWZByatCE","amount":"₹12,499.00","method":"upi","captured_at":"22 Oct 2026, 16:13 IST"}],"note":"2 payments match; ask | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-479858","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_bs6GSvLqEm4VQw","amount":"₹3,499.00","method":"upi","captured_at":"22 Oct 2026, 13:02 IST","fee":"₹69.98","gst_on_fee":"₹12.60","status":"captured","settlement":{"id":"setl_MwbzhqStNeFJ3A","type":"standard","date":"26 Oct 2026","status":"sch | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_pGsmZARoJTxo6H","amount":"₹15,999.00","method":"upi","captured_at":"16 Oct 2026, 11:27 IST","fee":"₹319.98","gst_on_fee":"₹57.60","status":"captured","settlement":{"id":"setl_RsVuy4i5fKunMT","type":"standard","date":"19 Oct 2026","status":"p | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_1KaRI5MmGqGaKu","type":"standard","date":"28 Sep 2026","amount":"₹1,58,372.10","status":"processed","utr":"ZVCBR52026092831160951","credited_at":"28 Sep 2026, 11:45 IST","payments":5,"payments_captured":"24 Sep 2026","bank_account":"XXXXX | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_VaSu0EcNWBMlKR","type":"standard","date":"18 Sep 2026","amount":"₹38,745.30","status":"processed","utr":"ZNTBR52026091864933088","credited_at":"18 Sep 2026, 14:44 IST","payments":5,"payments_captured":"16 Sep 2026","bank_account":"XXXXXX3 | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-917509","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_settlement_breakdown: {"id":"setl_52Ar7qnxmhg9dC","date":"19 Sep 2026","status":"processed","payments":6,"gross_payment | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"setl_yPZKHaeKQ8vIxM","date":"15 Sep 2026","status":"processed","payments":7,"gross_payments":"₹9,293.00","fees":"₹185.86","gst_on_fees":"₹33.48","refunds":"₹599.00","refund_items":[{"id":"rfnd_aUwb8HUB4XBMAm","payment_id":"pay_loKHYu | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_cifl4KILASUgKn","type":"standard","date":"22 Oct 2026","amount":"₹91,899.80","status":"processed","utr":"ZNTBR52026102276565985","credited_at":"22 Oct 2026, 11:39 IST","payments":15,"payments_captured":"19 Oct 2026 to 20 Oct 2026","bank_a | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_kAVxQ6PwAxTiRB","amount":"₹7,999.00","method":"upi","captured_at":"29 Sep 2026, 18:05 IST","fee":"₹159.98","gst_on_fee":"₹28.80","status":"captured","settlement":{"id":"setl_jmyl96yOgBOoH2","type":"standard","date":"1 Oct 2026","status":"pro | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"setl_UaJz0Vr3pNkdqr","date":"24 Sep 2026","status":"processed","payments":11,"gross_payments":"₹1,86,484.70","fees":"₹3,754.68","gst_on_fees":"₹675.87","refunds":"₹2,499.00","refund_items":[{"id":"rfnd_zYYURAMQBLN6TW","payment_id":"p | Amount and deductions | — | 0.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_rOaYXNu4H4K2xm","amount":"₹3,499.00","method":"upi","captured_at":"22 Sep 2026, 21:29 IST","fee":"₹69.98","gst_on_fee":"₹12.60","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlem | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_IsqWhtdwfBoEo5","amount":"₹2,499.00","method":"upi","captured_at":"24 Sep 2026, 07:52 IST","fee":"₹49.98","gst_on_fee":"₹9.00","status":"captured","settlement":{"id":"setl_WqeOl6Iy1XXsdi","type":"standard","date":"28 Sep 2026","status":"proc | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_uZLwfECaYMJ8lB","amount":"₹25,622.10","method":"card","captured_at":"5 Oct 2026, 14:04 IST","fee":"₹512.44","gst_on_fee":"₹92.24","status":"captured","settlement":{"id":"setl_QObs4jS2Uyb9o1","type":"standard","date":"7 Oct 2026","status":"pr | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_xjShyQbzGfUzNH","type":"standard","date":"3 Oct 2026","amount":"₹4,381.02","status":"processed","utr":"ZNTBR52026100364933101","credited_at":"3 Oct 2026, 14:59 IST","payments":1,"payments_captured":"30 Sep 2026","bank_account":"XXXXXX3281 | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_Lz73AxxLfhSSEQ","amount":"₹499.00","method":"upi","captured_at":"21 Sep 2026, 20:50 IST","fee":"₹9.98","gst_on_fee":"₹1.80","status":"captured","settlement":{"id":"setl_E9UBlEOPrWMWvI","type":"standard","date":"23 Sep 2026","status":"process | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_UCecouAMjz8RLW","type":"standard","date":"29 Aug 2026","amount":"₹56,544.70","status":"processed","utr":"ZSVBR52026082964331580","credited_at":"29 Aug 2026, 11:10 IST","payments":5,"payments_captured":"27 Aug 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 0.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_y0VubWMGA0X15r","type":"standard","date":"30 Sep 2026","amount":"₹73,340.13","status":"processed","utr":"ZNTBR52026093025395727","credited_at":"30 Sep 2026, 11:40 IST","payments":5,"payments_captured":"28 Sep 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_6zQXkfzS9xzPMn","type":"standard","date":"19 Oct 2026","amount":"₹1,45,553.42","status":"processed","utr":"ZVCBR52026101936109467","credited_at":"19 Oct 2026, 12:46 IST","payments":10,"payments_captured":"16 Oct 2026","bank_account":"XXXX | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_K6znK0Bnx7WAjb","type":"standard","date":"23 Oct 2026","amount":"₹53,527.88","status":"on_hold"},{"id":"setl_CKuQsRtWHRo3cq","type":"standard","date":"22 Oct 2026","amount":"₹79,252.10","status":"on_hold"},{"id":"setl_U4 | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_4h78lLbQL1N60O","type":"standard","date":"8 Oct 2026","amount":"₹1,10,417.59","status":"processed","utr":"ZNTBR52026102176565975","credited_at":"21 Oct 2026, 13:53 IST","attempts":[{"on":"8 Oct 2026","result":"failed","reason":"invalid IF | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_Gye43jqLycMa60","type":"standard","date":"13 Oct 2026","amount":"₹79,227.10","status":"processed","utr":"ZNTBR52026102176565978","credited_at":"21 Oct 2026, 13:35 IST","attempts":[{"on":"13 Oct 2026","result":"failed","reason":"invalid IF | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_wYIaSwQFtbHQIC","type":"standard","date":"23 Oct 2026","amount":"₹53,548.70","status":"on_hold"},{"id":"setl_v9uJWHGUQkOo7T","type":"standard","date":"22 Oct 2026","amount":"₹1,45,671.69","status":"on_hold"},{"id":"setl_ | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_Xz1QiytNGmmxIM","type":"standard","date":"17 Oct 2026","amount":"₹1,46,012.89","status":"processed","utr":"ZNTBR52026102176565982","credited_at":"21 Oct 2026, 13:52 IST","attempts":[{"on":"17 Oct 2026","result":"failed","reason":"invalid | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_B64QRNNf9X0uNF","amount":"₹2,499.00","method":"netbanking","captured_at":"19 Oct 2026, 11:10 IST","fee":"₹49.98","gst_on_fee":"₹9.00","status":"captured","settlement":{"id":"setl_KeuQabZzpP19aV","type":"standard","date":"22 Oct 2026","status | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_l7dRAE5nYIH2JN","type":"standard","date":"9 Oct 2026","amount":"₹288.42","status":"processed","utr":"ZNTBR52026102176565976","credited_at":"21 Oct 2026, 13:20 IST","attempts":[{"on":"9 Oct 2026","result":"failed","reason":"invalid IFSC"}, | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_QTPXxWca4yZNOS","type":"standard","date":"23 Oct 2026","amount":"₹52,233.48","status":"processing"},{"id":"setl_1U45XguYJ9nD2T","type":"standard","date":"22 Oct 2026","amount":"₹3,41,432.96","status":"failed"},{"id":"set | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_1U45XguYJ9nD2T","type":"standard","date":"22 Oct 2026","amount":"₹3,41,432.96","status":"failed"},{"id":"setl_8ZUyeU1kh0P3C0","type":"standard","date":"21 Oct 2026","amount":"₹27,825.44","status":"failed"},{"id":"setl_8y | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_YfwK11yuufToS0","amount":"₹14,999.00","method":"upi","captured_at":"17 Oct 2026, 08:43 IST","fee":"₹299.98","gst_on_fee":"₹54.00","status":"captured","settlement":{"id":"setl_wFDllw2HMiPfpy","type":"standard","date":"21 Oct 2026","status":"p | Delayed, on hold or failed | — | 0.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_WURxyKscuuPQ7E","type":"standard","date":"16 Oct 2026","amount":"₹6,291.58","status":"processed","utr":"ZNTBR52026102176565981","credited_at":"21 Oct 2026, 13:12 IST","attempts":[{"on":"16 Oct 2026","result":"failed","reason":"invalid IFS | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_K6znK0Bnx7WAjb","type":"standard","date":"23 Oct 2026","amount":"₹53,527.88","status":"on_hold"},{"id":"setl_CKuQsRtWHRo3cq","type":"standard","date":"22 Oct 2026","amount":"₹79,252.10","status":"on_hold"},{"id":"setl_U4 | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_QTPXxWca4yZNOS","type":"standard","date":"23 Oct 2026","amount":"₹52,233.48","status":"processing"},{"id":"setl_1U45XguYJ9nD2T","type":"standard","date":"22 Oct 2026","amount":"₹3,41,432.96","status":"failed"},{"id":"set | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"pay_JV9Rk4LNzWUuTM","amount":"₹22,850.90","method":"upi","captured_at":"16 Oct 2026, 23:37 IST","fee":"₹457.02","gst_on_fee":"₹82.26","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settl | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"error":"from and to must be YYYY-MM-DD"}
get_bank_account_status: {"bank":"Sahyadri Valley Bank","account":"XXXXXX7672","ifsc":"ZSVB0184215","holder":"TAAZA HOLIDAYS","status":"verification failed","last_failure":{"reason":"account holder name mi | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"mer_Kc45UWBqUFDxUy","business":"Tulsi Studio","category":"D2C apparel","city":"Kochi","settlement_cycle":"T+2 working days","instant_settlement":"enabled","rolling_reserve":"none","kyc":"verified","risk":"under review","bank_acc | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_liTZ13SK7SXhtJ","type":"standard","date":"24 Sep 2026","amount":"₹99,840.08","status":"processed","utr":"ZVCBR52026092457374561","credited_at":"24 Sep 2026, 15:20 IST","payments":10,"payments_captured":"21 Sep 2026","bank_account":"XXXXXX | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_RgTeqWP2dHQXnJ","type":"standard","date":"23 Sep 2026","amount":"₹1,24,579.08","status":"processed","utr":"ZKCBR52026092350246826","credited_at":"23 Sep 2026, 15:16 IST","payments":6,"payments_captured":"21 Sep 2026","bank_account":"XXXXX | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_LWt1I3LmJ36ESY","type":"standard","date":"24 Sep 2026","amount":"₹487.22","status":"processed","utr":"ZNTBR52026092464933093","credited_at":"24 Sep 2026, 15:13 IST","payments":1,"payments_captured":"22 Sep 2026","bank_account":"XXXXXX3281 | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_u5POpzDerqGZ1R","type":"standard","date":"24 Sep 2026","amount":"₹56,569.78","status":"processed","utr":"ZNTBR52026092425395723","credited_at":"24 Sep 2026, 14:39 IST","payments":3,"payments_captured":"22 Sep 2026","bank_account":"XXXXXX9 | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_nDgCaOD6IEDFur","type":"standard","date":"9 Oct 2026","amount":"₹1,19,317.23","status":"processed","utr":"ZVCBR52026100957374573","credited_at":"9 Oct 2026, 12:36 IST","payments":8,"payments_captured":"6 Oct 2026","bank_account":"XXXXXX30 | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"setl_29RWXfJA9KtjHP","type":"standard","date":"29 Sep 2026","amount":"₹1,43,096.46","status":"processed","utr":"ZNTBR52026092976565967","credited_at":"29 Sep 2026, 14:26 IST","payments":14,"payments_captured":"25 Sep 2026 to 27 Sep 2026","bank | UTR and proof | — | 0.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"setl_MT5Ax4sUMV8YQE","type":"standard","date":"7 Oct 2026","amount":"₹1,33,387.06","status":"processed","utr":"ZVCBR52026100731160958"}]} | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-916922","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"pout_Hy3Gdmd4VOml5Z","purpose":"refund","amount":"₹1,899.00","mode":"NEFT","beneficiary":"Customer refund (subscription)","beneficiary_account":"XXXXXXX7069","created_at":"26 Aug 2026, 09:02 IST","status":"reversed","utr":"ZVCBN62026082630154354", | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"pout_diMROeubfsCEmz","purpose":"refund","amount":"₹24,999.00","mode":"NEFT","beneficiary":"Customer refund (booking)","beneficiary_account":"XXXXXXX4716","created_at":"22 Oct 2026, 11:21 IST","status":"processing"} | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
list_payouts: {"payouts":[{"id":"pout_6P1GGrHOEnY3xW","amount":"₹81,794.00","beneficiary":"Shree Packaging Works","created":"21 Oct 2026","status":"queued"},{"id":"pout_n4ejw6u6bFirbF","amount":"₹3,499.00","beneficiary":"Customer refund (order)","created":"19 Oct 20 | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-476960","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"mer_rakqoUQuWmrwZq","business":"Monsoon Labs","category":"SaaS","city":"Indore","settlement_cycle":"T+2 working days","instant_settlement":"enabled","rolling_reserve":"5% held for 30 days","kyc":"verified","risk":"clear","bank_a | Instant settlement | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"mer_8SIKq7u7ph5e3d","business":"Pashmina Row Learning","category":"Ed-tech","city":"Lucknow","settlement_cycle":"T+2 working days","instant_settlement":"enabled","rolling_reserve":"none","kyc":"verified","risk":"clear","bank_acc | Instant settlement | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"mer_aszn6wxLCNUf8Z","business":"Koyal Journeys","category":"Travel","city":"Jaipur","settlement_cycle":"T+2 working days","instant_settlement":"enabled","rolling_reserve":"none","kyc":"verified","risk":"clear","bank_account":{"b | Instant settlement | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"mer_LV1s0dKl8kxsnH","business":"Zarina Ayurveda","category":"Health and wellness","city":"Chandigarh","settlement_cycle":"T+2 working days","instant_settlement":"enabled","rolling_reserve":"none","kyc":"verified","risk":"clear", | Instant settlement | — | 1.00 | Accepted Today's reply |